Monday 15 July 2013

Knowledge Acquisition & Application
Lecture 6 (Week 6)

As usual, this week we having lecture 6 that talk about Knowledge Acquisition & Application. Basically, this is all about how user and task modeling approaches help promote knowledge use at the individual, group, and organization level and how the individual and organizational learning link to each other.
Firstly, we went to individual  level of knowledge application based on four dimensions of personality type. Interest, Perception, Judgement, and Environment.

Judgement

Interest
Perception


Environment

Overall type of personality


Secondly, we came to organizational level of knowledge application. In this case, we separate it to two category, small and large organization. Small organization focus more on knowledge acquisition, because with few employee and limited resources, there are few obstacles to reusing and sharing among others. While large organization have difficulty finding and reusing the knowledge due to hard determination of the knowledge exist within the organization.

There are three major roles:
Knowledge Producer - Person who produced knowledge or object
Knowledge Intermediary - Prepares knowledge for reuse by indexing, packaging, marketing.
Knowledge Reuser - Retrieves, understands and applies knowledge.

Lastly, there are one last important role in organization, Knowledge Repository. Knowledge repository should contain valuable content that is mix of tacit and explicit knowledge. They are the core knowledge and link between users, organisational and external sources. With the search service provided, this might direct user to easy enabling sources such as people, organizational units, web sites, policies etc.
Knowledge repositories are most effective if they are structured in a systematic manner as a knowledge repository should be a one-stop shop for knowledge application.

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