KNOWLEDGE MANAGEMENT SYSTEM

Lecture 10 (Week 9)

Today lecture class goes on as normal, madam come to the class and start the lecture 10 with the topic Knowledge Management System. From the beginning of the class, we discuss about what is a system. Basically the system is a step that have input, process, and output. Besides that, we also discuss about the system characteristics and study about how the system runs in the steps showed.

Figure 1: General characteristic of a system

The knowledge management system refers as technology basic, and the facilities is knowledge interactions, distribution, retrieval and retention. The knowledge also influence users’ acceptance of the knowledge management philosophy. For example: Complex-to-use system.

Figure 2: Complex-to-use system

The Knowledge system technologies supporting technologies in four areas of activity which is business process management, content management, web content management and knowledge applications management.

Figure 3: Business Process Management

Figure 4: Content Management System

Figure 5: Web Content Management System

Figure 6: Knowledge Application Management

The knowledge management system software include with decision support system, DSS applications, group decision support system, executive support systems, performance support systems, workflow management system, petri net for university application and customer relationship management system. Moreover, KMS development have seven stages which is justify, identify, clarify, evaluate, select, implement and evaluate. 

There is only 1 or 2 more chapters left for Introduction Knowledge Management this semester, this will be our last post after we have been writing it every week since week 2. It is a great experience to learn how to write a blog, we can share details and process how the class goes on by blogging. And also thank you madam Siti for guiding us throughout the semester. Hope there's some tips for final :P

That is all for our blog this semester. Thank you.