THE LEARNING ORGANIZATION & KNOWLEDGE MANAGEMENT TOOLS

THE LEARNING ORGANIZATION & KNOWLEDGE MANAGEMENT TOOLS

Lecture 8/Lecture 9 (Week 8)

Today lecture class goes on as always but a little bit special. Ma'am conduct 2 chapters in today's lecture. The topics are The Learning organization and Knowledge Management tools which is lecture 08 and 09. She says that this is because there will be no class during the week after raya, so we will have to go through it first.

Ma'am discuss with us how a knowledge worker learns in a organization environment and what the individual learning style that will happen on each worker. After that, we also discuss what are the perspective of learning approaches will happen on the organisational and individual. From the organisation knowledge the knowledge workers may own many type of organizational knowledge which is know what, know who, know how , know why, know where , know when and know if. Besides, the organisational learning also conduct with 4 types of learning phases, consists of knowledge acquisition, information distribution, information interpretation and organisational memory those learning phase are come from Huber, 1991. Then we talk about organisational learning & learning organization. A few diagram and table below showing what are the learning organization all about.

Figure 1: The Individual Styles

Figure 2: The Organizational Learning and KM

Figure 3: The Organizational Learning & Learning Organization

Without wasting time, we proceed to the next chapter Knowledge Management Tools(Chapter 9) immediately. In this chapter, there are many KM management tools that will help some people to manage their knowledge. First, we talk about the Capturing knowledge cognitive mapping tools, information retrieval tools, search engine, agent technology and personalisation tools. After that, we study how to use the Email, Text-Based conferencing, Expertise Yellow Pages, Computer-based training/ e- learning, security, web 2.0, Blog, Wikis, Online social network 3-D virtual worlds and Groupware tools to share the knowledge. Lastlt, in this chapter it also has a few tools to evaluate knowledge, storing knowledge and presenting knowledge which is data mining, OLAP, Data Warehouse and Visualization. Below are some picture of the knowledge tools.

Figure 4: Cognitive Mapping Tools 

 Figure 5: Information Retrieval Tools

Figure 5: The 3-D Virtual Worlds

Figure 6: Groupware Tools

Before we end lecture 09, ma'am once again giving us hint that things that might be cover in final exam including what is the difference between wiki and group ware tools? Seems to be uneasy. Gonna really study hard due to unsatisfy and bad results we go in midterm.

One last thing that she ask is among the students who will be taking Enterprise resource planning and Information system audit these two subjects next semester. Faculty is considering to offer next semester although it is not in the normal course structure but priority to register is, you are final year and final sem student which is going to graduate after this. My friend actually need it so badly in order to graduate early without wasting time else he will force to take semester leave, it will be 4 months time wasting. Hope everything goes smoothly. End of lecture.