Introduction to Knowledge Management 
Lecture 3 (Week 3) 

Knowledge Management Model

Do you know Amber Chia? The famous model in Malaysia. Third lecture class starts with this conversation between Madam and us. Since we are talking about Models, so you should know lecture 3 is something related to model. Yes, it's about models, but not Amber Chia that kind of model, it's Knowledge Management Models. In this chapter we will be able to learn and understand the key tenets of the major Knowledge Management theoretical model in use today, Link the KM frameworks to key KM concepts and the major phases of the KM cycle and explain the complex adaptive system model of KM and how it addresses the subjective and dynamic nature of content to be managed. Actually I don't really understand what are the outcomes about, but maybe I might get some idea when Madam go through the lecture. There are some KM Models in this lecturer section which is von Krogh and Roos (1995), Nonaka and Takeuchi (1995), Choo (1998), Wiig (1993), Weick (2001) and Boisot (1998).

Figure 1: von Krogh and Roos (1995)

From the Figure 1 we can see that there are 2 people standing between each other to share their knowledge. Because sometime the people is the knowledge owner or knowledge seeker depend on what kind of situation it is. Successful organization KM may lead the organization to become more innovative, competitive advantage and achieve organization goals. Five important factors in this model, mind set of the individuals, communication in the organization, organizational structure, relationship between members, and management of human resources. 

Figure 2: Nonaka and Takeuchi (1995)

The Nonaka and Takeuchi model is focusing on knowledge spirals that explain the transformation of knowledge to create knowledge and the knowledge spiral shows how the organizations, articulate, organize  and systematize individual tacit knowledge. In the diagram it separates into 4 part of function which can be Socialization (tacit-to-tacit), Externalization (tacit-to-explicit), Combination (explicit-to-explicit) and Internalization (explicit-to-tacit).

Figure 3: Choo (1998)

Interesting name right? But seriously, it is the Model's name. The Choo Sense-Making Model emphasize on how individual must make sense, or develop understanding, of the knowledge that is available in the organization and play an important role in how decisions are made within organizations. The choo diagram are conducted in 3 important categories which is Sense Making, Decision Making and Knowledge Making.

Figure 4: WIIG (1993)

The WIIG Model focus on how the knowledge can be useful, valuable,and organized. Knowledge can be "Public","Shares", and "Personal".Knowledge also can be organized based on completeness, connectedness,  congruency, perspective and purpose.

Figure 5: Boisot (1998)

The Boisot I-space Model have 2 key point which is more easily data can be structured and converted into information, the more diffusible it becomes and  less data that has been so structured requires a sgared context for its diffusion, the more diffusible it becomes.It also visualized into 3 demensional cube which is th Codified-Uncodified, Abstract-Concrete and Diffused-Undiffused.

In the middle of the lecture, Madam gives us some tips about midterm and final. I like the way she gives us tips. so Ma'am, please give us MORE. HAHAHA. of course you have to study also, tips might not enough for us to pass because KM is about understanding and comprehend. That is why open book is allowed during the coming midterm.

Not forget to mention, the haze in Malacca is getting worst. I can hardly breath ever since i step out from my house and on the way to class. Stay indoor guys and reduce your outdoor activities until the haze period is over. Take care and wear mask whenever you go outside. No one feel comfortable about it, I hate it either. Hope it gets better soon.